Meeting/Event Information

March Education & Special Event

March 19, 2013
4:30 PM to 10:30 PM
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Sun Life Stadium
2269 NW 199th St
Miami Gardens, FL 33056
 Directions

A once in a lifetime opportunity for fun, games and education on the 50 yard line!

Have you always wanted to stand on the sidelines, cross the goal line, or kick a field goal at an NFL stadium? Now you have the chance to do all of these and MORE! Meeting Professionals International South Florida is hosting a progressive tailgate at Sun Life Stadium, home of the Miami Dolphins!

Huddle up in the Dolphins locker room for Super Customer Service Plays with guest coach, Jay Gubrud. Jay will teach you to deliver, and score remarkable customer service.

Suppliers: Learn to team up with customers to create lasting relationships
Planners: Learn great plays to tackle your attendees’ needs to help increase attendance

Celebrate as a VIP at an elite reception and dance the night away at an ultra chic after party at Sun Life’s VIP Lounge LIV!

 

Touch Down with #MPI, engage your mind, enliven your palette & Get Your Feet on the Field!

Speaker Information:


Jay Gubrud
"Super Customer Service Plays"

Learner Outcomes:
1.    Learn how to identify super customer service opportunities
2.    Discover the power of “YES” in superior customer service
3.    Hear about super customer service examples that you can also use
4.    Clarify the top roadblocks to super customer service and how to eliminate them

You don't have to totally change your game plan, yourself or your business to make big customer service improvements. Studies and experience show that incremental improvements can lead to major gains. In Jay's sessions you will gain simple and practical ideas to improve your customer service that you can put into action the moment you walk out the door. Plus, his formations are easy to share with peers or people you lead when you get back to the office.

Because of his experience in a variety of industries, Jay Gubrud brings a fresh and diverse perspective. For over 17 years, Jay has helped people enhance their performance and improve their businesses. Coaching is something Jay has had success with.
Join us for exciting new ideas in this interactive program! You will walk away energized, educated and entertained. Don't settle for the same old Hail Mary plays that are being used in your industry. Learn about new plays that will scores points with your customers!

MPI EXPERIENCE EVENT AGENDA:

First Quarter
4:30pm – 5:00pm The Draft: Registration and Networking for Education
5:00pm – 6:30pm Huddle up for Super Customer Service Plays

Second Quarter
6:30pm – 7:15pm First Down: Registration and Networking for MPI Experience

Third Quarter
7:15pm – 8:45pm Line of Scrimmage On the Field & Games

Fourth Quarter:
9:00pm – 10:30pm Touch Down! LIV After Party Dancing & Desserts

REGISTRATION PRICES:

Education Program Only
$35 – General Admission
$1 – “Bring Your Boss for a Buck”
$20 – Students

MPI Experience Only
$100 – General Admission
$35 - Students (Not Available Onsite)

Education Program/MPI Experience Package
$125 – General Admission
$55 - Students (Not Available Onsite)

Thank you to our sponsors!

     
   
   

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